Privacy Policy

Privacy Policy

Effective Date: 15 October 2025
Last Updated: 15 October 2025

This Privacy Policy outlines how Adzeno Limited (“we”, “our”, or “us”) collects, uses, stores, and protects the personal information of users (“you”, “your”) when accessing our website or engaging with our services.

This policy should be read together with our Terms and Conditions, which govern the use of our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Adzeno Limited
Company Number: 16754016
Registered Office: Piccadilly Business Centre, Unit C, Aldow Enterprise Park,
Blackett Street, Manchester, M12 6AE, United Kingdom
Email: info@adzeno.co.uk

For the purposes of data protection laws (including the UK General Data Protection Regulation), Adzeno Limited is the data controller.

2. Definitions
   • Data: Any personal information you provide or we collect through your use of our website or services.
   • Cookies: Small text files placed on your device when using our website.
   • Data Protection Laws: Refers to the UK GDPR, Data Protection Act 2018, and other applicable legislation.
   • User / You: Any individual using our website or services who is not employed by Adzeno Limited.
   • Website: Refers to adzeno.co.uk and any associated subdomains, unless specified otherwise.

3. Scope of This Policy

This Privacy Policy applies solely to your interactions with our website and services. It does not cover third-party websites linked from our site — we recommend reviewing their privacy policies separately.

4. What Data We Collect

We may collect and process the following information:

• Name and contact details (email, phone number, business name)
• IP address, browser type, and usage data (via cookies or analytics tools)
• Any details submitted through our contact forms, enquiries, or email communications

5. How We Collect Data

We collect your data in the following ways:

Provided Directly By You:

• When you fill out contact forms on our site
• When you email or call us
• When you engage our services

Collected Automatically:

• Via website analytics tools (e.g. Google Analytics)
• Through cookies that track user behaviour, preferences, and session data

6. How We Use Your Data

We use your data to:

• Respond to your enquiries and provide requested services
• Improve our website and user experience
• Send you relevant service updates or marketing (with your consent)
• Comply with legal and regulatory requirements

We process your data based on consent, contractual necessity, legal obligations, or legitimate interests, depending on the context.

7. Marketing Communications

We may send you marketing materials if:

• You have opted in to receive them
• You’re an existing client and we’re promoting similar services (soft opt-in)

You can unsubscribe at any time by clicking the link in the email or contacting us at info@adzeno.co.uk.

8. Data Sharing

We may share your data with:

• Professional advisers (e.g. legal, financial)
• Payment service providers
• Government authorities (if legally required)

We do not sell or rent your data to third parties for marketing.

9. Data Security

We implement appropriate technical and organisational measures to secure your data, including:

• Encrypted storage where appropriate
• Secure server environments
• Access controls and authentication protocols

While we take data protection seriously, no method is completely secure. If you suspect a breach, please contact us immediately.

10. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Backups may be retained for legal, tax, or compliance reasons.

11. Your Rights

Under the UK GDPR, you have rights including:

• Access– Request a copy of your data
• Rectification– Correct inaccurate or incomplete data
• Erasure– Request deletion of your data
• Restriction– Limit how we use your data
• Portability– Request transfer of your data to another provider
• Objection– Object to data processing based on legitimate interest

To exercise any of your rights, contact us at: info@adzeno.co.uk.
You also have the right to lodge a complaint with the ICO: https://ico.org.uk

12. Cookies

Our website uses cookies to:

• Ensure the site functions correctly
• Analyse website traffic and user behaviour
• Store user preferences

You can manage or disable cookies in your browser settings. Some site features may not function properly without cookies. For more information, please refer to our Cookie Policy (if applicable).

13. External Links

Our website may include links to other websites. Please be aware that we are not responsible for their content or data practices. Always read their privacy policies before submitting personal information.

14. Business Changes

If Adzeno Limited undergoes a business sale, acquisition, or restructuring, your data may be transferred to the new owner under the same terms set out in this Privacy Policy.

15. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page with a revised effective date. Continued use of our website implies acceptance of the updated policy.

16. Contact Us

For any questions, concerns, or data-related requests, please contact:

Adzeno Limited
Piccadilly Business Centre, Unit C, Aldow Enterprise Park,
Blackett Street, Manchester, M12 6AE, United Kingdom
Email: info@adzeno.co.uk